Upon arrival the hotel didn't have the room that we requested via telephone call direct to the hotel. The room that we should have received was already occupied for one day. After complaining the hotel offered to give us the originally requested room the next day. What was a bit disturbing was that the room they gave us upon check-in was smaller than the original room request. Other than that the swimming pool closed too early at 7:00 pm. The hotel management should consider closing the pool later than what they are now. The hotel is nice except for the two things already mentioned.
Staffs are helpful and English speaking.
Hotel floor is clean and they did room keeping everyday. But the next day we found a dead bed mite after they did room keeping, Is better if they renew all the blankets and bed sheets. 1 of the double room have bad smell. Twin Bed Room is spacious with balcony. Power socket in room is not enough, to get extra power socket I need to unplug the TV cable. WiFi signal a bit weak in room. Room with window facing the road is noisy in the early morning when motorcycle passed by.
They are doing some upgrade, so understanding that will be a bit of dirty at the lobby and stair.
They provide free coffee and tea and they have a cafe behind hotel lobby, the food and coffee is delicious!
Location is nice, near Railway Station, weekend night market, clock tower, tour agency.
Overall, OK to stay for the price you paid.
Trang encompasses an area with a 193-kilometer (120-mile) coastline, as well as 47 islands from the lower Andaman Sea to the Straits of Malacca. Unlike nearby Phuket or Krabi, Trang has been spared from mass development and there is an abundance of forests, beaches, caves, and waterfalls. In fact, two-thirds of the province has been designated a national parkland.
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Appointed agent - Mitra Malaysia Sdn Bhd, Malaysia Travel License No. KPK/LN 0129, Suite 8-2-2, Level 2, Menara Olympia, 8 Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia. Customer support.