Hotel is beautiful and the Beach is great. However it is too secluded for stays longer than 3 days. You can do everything there is to do in the island in less than 3 days. Everything else is more than 2 hours away by boat and you can only catch a boat to leave the island at 9:00 am or 1:00 pm. We booked the hotel for 7 days and end up leaving two days earlier because we had nothing else left to do in the entire island. Staff also refuse to refund us the full two days we did not stay, they only refunded one day and that was because we would not make our flight out of Phuket if we stay the full 7 days. No entertainment at night at the hotel either. The closest entertainment venues in the island are 45 minutes away by boat and they charge you up to $60 to take you there. Would not recommend hotel for more than a 3 day stay.
This is our second time visiting Palmtree.
The room is clean specious and comfortable.
The staff is always very helpful and at night there is even a guard guarding the hotel.
The pool is an awesome amenity in its design.
The location of this hotel I think is the best because it's right in the middle between the 2 main beaches.
Thanks Palmtree for a great stay.
So many hotels/hostels get bad reviews in Phi Phi but this one seemed like a good place. Very clean place, staff is super friendly and the location is perfect, away from the noise on the party beach but still just a couple minutes of walk, also close to the pier and all the markets. Only bad experience was the wifi that barely worked at all, but that's not a huge deal compared to how nice the place is.
"Nice resort that needs updating with better food. "
The room needs modernising in general, the shower is broke and the room itself it uncomfortable and needs a good clean. The doors don't shut properly and the bed had a broken dusty lamp above it. The food is terrible and the resort needs a long boat to get to it which is unfortunate if the weather is bad which would make it impossible to get to. The location is great in terms of it's right on the best beach in Phi Phi.
Loved the pools and the location.
Bed was so hard we may as well have slept on the floor.
Wifi didn't work.
Would stay here again just for the location as it is so close to everything but beds and wifi need attention.
The islands of Ko Phi Phi are accessible by boat from Krabi, Ko Lanta, and Phuket. Phi Phi Don (North) hosts all nightlife and accommodation, while Phi Phi Leh (South) is an uninhabited ecosystem for nesting swifts. The Leonardo DiCaprio drama The Beach was filmed here. The diving is acclaimed.
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