I really enjoyed my stay here. The resort is right on the Railay West beach, which is better than East! The deluxe bungalow was comfortable. We did wake up to monkeys outside our door playing and had to call concierge to help us get out to breakfast. Staff was nice. And the price is great for what you get. Breakfast was mediocre.
Recently stayed at Ao Nang Beach Cliff Resort Deluxe Room. The room was good but the air conditioner did not work for first few hours. Called the hotel stay who sent their repair/service guy. The service said things are ok and will take 20 min to start cool. But even after one hour the effect was bad. After some argument with hotel staff and Expedia they again sent the repair guy who said the compressor had problem . The temp outside was 35C so it was really bad sitting inside. Since it was the last room in Deluxe the hotel could not change the room. After nearly 2 hours the room started to cool down. There were few construction work going on nearby (same floor) and lift/elevator was not working on the second day. The hotel on the top floors were really good especially the ocean and panorama view. Made a mistake of selecting Deluxe as it was the only option I could see because of last minute booking. Overall experience was decent but not great. May be ocean view rooms would have been great.
"Good service and a nice pool. Close to beaches. "
Overall a good experience for what we paid but found the room air conditioning to be very humid leaving a damp feeling on all our clothes and on the floor.
The breakfast was plenty and had variety. The pool was nice and the bar had a good happy hour.
Lovely staff - especially Supriya and Shripaeng xx
Reception English skills not terrific. They told us no babysitting services available, when this is clearly stated on the website and in-room guide.
Well priced, good buffet brekky and a quiet retreat in comparison to the hustle and bustle of downtown.
Enjoy all the facilities of a world-class resort hotel. Relax, read and enjoy refreshments in our stunningly designed lobby …More
7 mins walk from the beach, 2 mins away from famiy mart, 7eleven and pharmacy. Fiod stall are everywhere.
The only thing I am not satisfied, the bed makes noise with the sligtest movement and after room service they did not place a new toilet roll.
But overall, u going to love the hotel... if u love to swim do get the pool access.
It's a hotel for all tourist - staff is pleasant.
Once the owner willing to bring me around Aonang area and assist me in looking for a place to buy souveniors.
It's his personal touch that make the stay pleasant.
Hotel is beautiful and the Beach is great. However it is too secluded for stays longer than 3 days. You can do everything there is to do in the island in less than 3 days. Everything else is more than 2 hours away by boat and you can only catch a boat to leave the island at 9:00 am or 1:00 pm. We booked the hotel for 7 days and end up leaving two days earlier because we had nothing else left to do in the entire island. Staff also refuse to refund us the full two days we did not stay, they only refunded one day and that was because we would not make our flight out of Phuket if we stay the full 7 days. No entertainment at night at the hotel either. The closest entertainment venues in the island are 45 minutes away by boat and they charge you up to $60 to take you there. Would not recommend hotel for more than a 3 day stay.
My son had a fall and had to be taken to the clinic. Miss Ying was very helpful and arranged a car to send us to the clinic. She even took the trouble to come with us and waited for us till everything is settled. She helped us to arrange for the local agent to pick us up at a later time and volunteered to send my son back to the hotel. Miss Ying took the trouble to buy food for my son and I was so over whelmed that she was very concerned about my son and she really looks after my son very well. She is an extra ordinary person and i wish her success in her career and may god bless her and her family. Thank you once again Ying and we will definitely come back to Marina Express.
Located on the western coast of Koh Pha Ngan, the peaceful Had Yao Beach area offers views of Jum Mountain and the cliffs of Railay. Beachfront resorts and private villas provide tranquil island escapes to this Krabi Province location. Snorkeling, diving, and boat trips to neighboring islands are leisurely ways to spend the day exploring the blue waters and sandy beaches of southern Thailand.
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